Web Accessibility Act

The Austrian Energy Agency (Österreichische Energieagentur) is committed to making its websites accessible in accordance with the Web Accessibility Act (WZG) as amended, transposing Directive (EU) 2016/2102 of the European Parliament and the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, p.1).

This accessibility statement applies to the website www.tool.label2020.eu [LINK]

Compliance status

Due to the non-compliances and exemptions listed below, this website is partially compliant with Level AA Conformance Standard of the "Web Content Accessibility Guidelines – WCAG 2.1" and with the harmonised European Standard EN 301 549 V2.1.2 (2018-08).

Non-accessible content

The content listed below is non-accessible for the following reasons:

a) Non-compliance with accessibility provisions
[ ... ]

The background video on the home page is short, decorative, includes neither sound nor text, and as such is not controllable. The background video has been equipped with a descriptive alternative text.

b) Disproportionate burden
[ ... ]

c) The content is outside the scope of applicable legislation
[ ... ]

No wide-ranging changes are planned for older non-accessible documents which are still excepted from the Directive (EU) 2016/2102.

Please contact us if you have difficulties with specific documents. We will prepare the content upon request to make it accessible and subsequently replace the documents and/or provide accessible alternatives. In the case of new documents, we endeavour to prepare them in such a way that they are accessible according to WCAG 2.1 and conform to PDF/UA prior to publication. Non-accessible documents, such as printed versions, will be declared as such.

Content from third parties who are outside the sphere of influence of the Austrian Business Agency is excepted from the Directive (EU) 2016/2102. For such content from third parties, we cannot make any statements about its compatibility with the provisions on accessibility.

Preparation of this accessibility statement

This statement was drawn up on 14 May 2021.

The evaluation of the website's compliance with the Austrian Web Accessibility Act (WZG), transposing the Directive (EU) 2016/2102, was carried out as an internal test according to WCAG 2.0 Level AA Conformance Standard in March 2020. The home page, selected content pages, tables, the search function and the search results were tested. The content of individual pages is regularly checked by the website editing team when new material is published.

This statement was last updated on 14 May 2021.

Feedback and contact information

The offers and services on this website are improved, changed and extended on an ongoing basis. Its ease of use and accessibility are of great importance to us.
If you encounter barriers which hinder your use of our website – problems not addressed in this declaration, and deficits with regard to adherence to accessibility requirements – please tell us about them by e-mail.

We will examine your enquiry and contact you as soon as possible.

Please address all messages and suggestions to office@energyagency.at and enter the following as the subject: "Report of a barrier in the www.tool.label2020.eu website". Please describe the problem and give the URL(s) of the relevant website or document.


Austrian Energy Agency - Österreichische Energieagentur
Email: office@energyagency.at

Enforcement procedure

If you are not satisfied with the answers you receive from the contact given above, you may complain to the Austrian Agency for the Promotion of Research (Österreichische Forschungsförderungsgesellschaft mbH – FFG). The FFG accepts complaints sent electronically via its contact form.

Contact form of the complaints body

Complaints are examined by the FFG to establish whether they refer to infringements against the provisions of the Web Accessibility Act (WZG), and particularly to deficits in adherence to the requirement for accessibility on the part of the Federal Government or one of its agencies.

If the complaint is justified, the FFG has to issue recommendations for action to the Federal Government or the agency in question and propose measures which would contribute towards eliminating the existing deficiencies.
Further information on the enforcement procedure (in German)

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